Refund and Return Policy:
Each item is described in detail to the best of its ability. All sales are final unless a piece is damaged during transit or has inaccurately been described by Rework Studio. Buyer is responsible to ship the item to Rework Studio in case of any return or refund. In the event of the above, the Buyer must notify Rework Studio via email on Nicole@thereworkstudio.com within 14 days of purchase. Item must be unworn and in original packaging.
The delivery time of items depends on the location of the customer and payment methods. Refer to the table below for more details:
|Destination||Payment||Shipping/Delivery Cost||Delivery Time**|
|UAE||Credit card (CC)/ Debit Card||AED 30||2-3 business days|
Rework Studio provides various payment options for our customer’s convenience. Debit Card and Credit Card (CC) and PayPal being some of them.
In certain cases, for payments made via Credit Card, we might get in touch with you to request for additional personal documents, such as a passport copy or ID card, in order to confirm your order. This is required to verify the identity of the buyer and protect the cardholder against any possibility of fraudulent payments.
Rework Studio created had crafted jewelry by thrifting luxury products. Therefore, each item is unique to the listing shown on the website and we aim to maintain an accurate listings of the items online. In rare cases, we may be unable to successfully deliver items because of a mismatch in live inventory listings. In such cases, Rework Studio may cancel such orders if an item is unavailable and make a full refund if the order has been paid for. The placement of an order does not guarantee delivery of an item.