OVERVIEW
This store is operated by Rework Studio.
Rework Studio is registered with the Dubai Economic Department in the United Arab Emirates (“UAE”).
The information we collect through our Site helps us provide you with information specific to your needs and interests. This privacy policy (the “Privacy Policy”) covers Rework Studio website (the “Site” or “Rework Studio”), including any registered domain endings, such as “.com”. Please read below to review our Privacy Policy and the types of information we gather through our Site. In this Privacy Policy, “we”, “us”, “our” and other similar references mean The Rework Studio and “you” and “your” and other similar references mean a specific user of the Site. By visiting the Site, you accept the practices described in this Privacy Policy.
We update our business practices, Privacy Policy to keep our sellers and buyers informed about their rights and relationship with Rework Studio. By visiting The Rework Studio, you accept the Privacy Policy, the Cookie Policy and the Terms (for the purposes of this document “Terms” mean what is stated in the Terms and Conditions governing use of, sales and purchases made via the Website). Therefore, the customers are encouraged to frequently visit these sections in order to be updated about the changes on the website. Modifications will be effective on the day they are posted. This Privacy Policy applies to Rework Studio solely.
SECTION 1 – CUSTOMIZE PRIVACY PREFERENCES
What information do we collect, and what do we use it for?
When you purchase something from our store, as part of the buying and selling process, we collect the personal data you give us such as your first name, last name, address, country, email address.
When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system. We also remember what items you put in your bag.
Email marketing (if applicable): with your permission, we may send you emails about our store, new products and other updates.
Personal data that we process:
Rework Studio processes your personal data because you use our services and / or because you provide them yourself. Below you will find an overview of the personal data that we process:
- First and last name
- Company name (optional)
- Address data
- Telephone number
- E-mail address
- Other personal data that you actively provide, for example by creating a profile on this website, in correspondence and by telephone
- Location data
- Information about your activities on our website
- Bank account number
Rework studio processes your personal data for the following purposes:
- Handling your payment
- Sending our newsletter
- To be able to call or e-mail you if necessary to carry out our services
- To inform you about changes to our services and products
- To offer you the opportunity to create an account
- To deliver goods and services to you
- Rework studio analyzes your behavior on the website in order to improve the
- Website and to tailor the range of products and services to your preferences.
Rework Studio also processes personal data if we are legally obliged to do so.
SECTION 2 – LEGAL BASIS
When you provide us with personal data to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we use it to be able to complete those actions only and for no other purposes.
Providing this information is not a statutory or contractual requirement, or a requirement necessary to enter into a contract, and you are not obliged to provide this personal data. If you do not provide a valid delivery address, we cannot complete your order, and if you do not provide a valid email address, we cannot provide you with status updates about your order.
SECTION 3 – WOOCOMMERCE AND OTHER THIRD-PARTY SERVICES
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
WooCommerce
Our store is hosted on WooCommerce. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
Your data is stored through WooCommerce’s data storage, databases and the general shopify application. They store your data on a secure server behind a firewall.
For more information, you may want to read WooCommerce’s Privacy Statement.
Payment providers
If you choose a direct payment gateway to complete your purchase, then WooCommerce stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
Subscription
If you accept marketing your name and email address will be shared with MailChimp. We use this platform to send newsletters.
SECTION 4 – HOW WE HANDLE YOUR INFORMATION
Security
To protect your personal data, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, the information is sent encrypted using Secure Socket Layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
How long we keep personal data?
Rework Studio does not store your personal data longer than is strictly necessary to achieve the purposes for which your data is collected.
How do we utilize your personal data?
At times, we also may ask for your details for authentication purposes. This includes address and telephone number which we use for delivery and pick-up services. All the information combined along with your shopping details and website account details shall be utilized to send you more personalized information and marketing updates or any purposes we may describe when you provide the information or other reasons with your consent. If you have expressed dissent in sharing the personal information that is required, we might not be able to provide you with all the services you have asked for. Please note that we keep all the data anonymous.
Sharing of personal data with third parties
Rework Studio shares your personal data with various third parties if this is necessary for the execution of the Agreement and to comply with any legal obligation. We conclude a processor agreement with companies that process your data on our behalf to ensure the same level of security and confidentiality of your data. Rework Studio remains responsible for these processing operations. In addition, Rework Studio provides your personal data to other third parties. We only do this with your explicit consent.
Sharing your personal data
We do not publish or sell your customer data.
We may disclose your personal data if we are required by law to do so or if you violate our Terms of Service.
If our business is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
SECTION 5 – COOKIES
The cookies that we use help us gather information to enhance your experience. The cookies (mentioned below) policy regarding how we process them is explained in this section.
- Customer Preference Cookie: The website stores your information like your preference, location that you provide while registering.
- Website Functionality Cookies: These cookies let you use the shopping basket, wishlist etc.
- Advertising Cookies: It helps us process our campaigns on the basis of your information and measure its effectiveness.
- Website Analytics Cookies: These cookies help us analyse our customers’ interaction with the website.
By using our website, you give us permission to record data and send cookies to your device in order to distinguish you from other users on the website and access them the next time you visit the website. You can disable cookies or delete them from time to time. Disabling cookies may hamper access of some features. Please note that a small amount of information will continue being retrieved from your website for basic functionalities.
We collect general statistics to track user trends on our Site. These statistics include hits to our server, the types of browsers used to access our Site, page views, and navigational patterns. The information that is collected in this manner does NOT provide us with any personally identifiable information about our users. It helps us track “where” our users are coming from. This allows us to pinpoint high traffic areas and determine the most effective ways to communicate with our users.
WooCommerce
WooCommerce uses analytics and functional cookies. Please access WooCommerce webpage to read their cookie information. Only WooCommerce can store and read information based on these cookies.
SECTION 6 – HOW TO CONTACT US
You can contact us with any questions you may have about the processing of your personal data or the use of cookies by us, or to exercise the above rights, at: support@thereworkstudio.com
SUMMARY
Rework Studio is committed to protecting your privacy. The information collected from our Site helps us better understand our market and consumer interests. This allows us to serve our customers and business associates with the level of satisfaction they deserve.